Lobstr vault keys and lobstr

External question — Stellar Stack Exchange Author: Kim Rudder Original post: https://stellar.stackexchange.com/questions/6019 License: CC BY-SA 4.0 — https://creativecommons.org/licenses/by-sa/4.0/ Adaptation: HTML converted to plain text; contact email addresses removed. I have a lobstr account. I installed vault. It put key in lobstr signers but it has never connected vault properly so the signer is there but I can't sign anything. Now to be honest I uninstalled vault thinking there must be a glitch somewhere. I stupidly created new and not recover. I have my original pass phrase and now when I try and recover it gives me a brand new key not the original one. So I can look at lobstr, just can't do anything because it doesn't have correct key and I can't get original one in. Ive tried all help articles ive contacted support every day for three weeks. At this point I want to remove all signers except lobstr one so I can get my account back. Can it be done in stellar laboratory? If so how??. Step by step so I dont lock me out forever. I can't be the only one who's done this. Help please.

External answer — Stellar Stack Exchange Author: fragmentedreality Original post: https://stellar.stackexchange.com/a/6085 License: CC BY-SA 4.0 — https://creativecommons.org/licenses/by-sa/4.0/ Adaptation: HTML converted to plain text; contact email addresses removed. As you have the original recovery phrase from lobstr vault you can restore that account. Delete and re-install lobstr vault follow the steps to recover an existing account It should show you that lobstr vault is a signer for one account. If that went well head over to lobstr and send any transaction. Afterwards you should have a pending transaction to confirm inside lobstr vault. For me a long time it did not show popups for new transactions. If that does not show but you have the secret or recovery-phrase of your lobstr you can still unlock multisig manually. In order to do that you need to compose a transactions that gives your lobstr signer enough weight to sign transactions on it's own. First check your account ( https://stellar.expert/explorer/public/account/ ). You probably see a threshold of 20 on your account and three signers like in this example account : If the first signer (weight 1) is missing but the other one matches your vault public key you can compose a transaction and send it off to lobstr vault API. open stellar laboratoy enter your account click 'Fetch next sequence number for account...' Click add operation Select 'Set Options' Enter 20 in the field 'Master Weight'. Leave everything else empty Click 'Sign in transaction signer' Enter your lobstr private key in the signer field (if you have the account imported into freighter you can sign with that - even better) You will see that the transaction was signer with one signer Copy the XDR from the field You now have the XDR that is missing your vault signature. You can just send the data to vault API manually. Open a terminal $ ## you will need to paste the XDR from lab after entering the 'read' command $ read XDR $ curl -XPOST -d"{\"xdr\":\"${XDR}\"}" -H'content-type: application/json' 'https://vault.lobstr.co/api/transactions/' Afterwards the transaction should show up in vault to sign off.