Does an EU ISIN lookup/standard exist that explains brokers decisions in protecting inexperienced customers?

External question — Personal Finance Stack Exchange Author: user Original post: https://money.stackexchange.com/questions/169552 License: CC BY-SA 4.0 — https://creativecommons.org/licenses/by-sa/4.0/ Adaptation: HTML converted to plain text; contact email addresses removed. After registering with an online broker and answering a short questionnaire to clarify my "investor profile" (selected zero experience) I placed my first order for an ETF identified as LU0292105359 . Opened up the form again for some other ETF, noticed something odd in the fee preview and could have, but chose not to proceed. Eventually I tried to put in a buy order for yet another ETF, this time DE000ETFL342 . No order preview this time. Instead, a red message instructed me to update my investor profile before they would accept an order for that, suggesting that this particular product might be unsuitable for me. Unfortunately, they were a little too helpful in highlighting the buttons to click that lift this protection within seconds. After changing my selection from never having traded at all to having executed a trade before, they were now happy to let me buy DE000ETFL342. Without me being any wiser about what this mechanism was trying to point out, and why it would kick in for one ETF but not the other. both trading in EUR, UCITS, attempt replication of somewhat popular index, existed for >10y, accumulating, subject to 2019/2088 disclosures, claim in 1286/2014 key information document that risk category is 4/7 and suggest this is a product one would buy and hold onto for years.. sounds like the same general category, no? Were they trying to protect me from burning money on an unusually expensive passive fund? Trying to shield me from exposure to unhedged USD/EUR risks ? Or one fund failing to achieve using derivatives what the other achieves by physically holding index components? Or something else altogether? Well, once I find out which one it was in this case, I will still likely do the same mistake again in the future - thinking two products are very similar in complexity and risk profile, while my broker could determine in a fully automatic lookup that they are not. Is there an (ideally EU-wide) standard / ISIN lookup that spits out not merely the 1 through 7 risk category I already have, but provides this separate "investor suitability" determination that brokers use to tier products? I would like to keep making use of this protection, even after my broker no longer refuses (at least one additional tier - the protection is still in place for other/higher categories, e.g. I can trigger it on purpose by selecting an option ). If there even is such a thing - I understand the answer to this question might be "No, every broker decides based on their own internal criteria." Related: (US) How to compare "block lists" for brokerages?

External answer — Personal Finance Stack Exchange Author: user Original post: https://money.stackexchange.com/a/169889 License: CC BY-SA 4.0 — https://creativecommons.org/licenses/by-sa/4.0/ Adaptation: HTML converted to plain text; contact email addresses removed. No (probably) In an unrelated phone call with the brokers customer service I happened to hear the lady read out loud from such risk assessment documentation. Apparently what she was reading contained guidance about what customer groups the product in question may, or rather: must not, be offered to. I queried her about whether I could see that document. I parse the dismissive answer as: it was for internal use and should not be directly shared with customers. She recommended to stick to always reading the PRIIPs "Key information document", which is always available to me when pasting an ISIN into the order form.